Newyu provides a subscription based white-labeled communication platform that offers on-demand engagement for families to help proactively manage health and safety for individuals treating, caring for or living with chronic diseases.Get Started!
Care members can now join a health track or a series of measurements, plans, and challenges related to one area of health.
Care Team Members can check to see if mom and dad have taken their blood pressure readings, ask family/friends to schedule tasks, and coordinate care.
Commit to meaningful lifestyle changes with tailored Plans and Challenges to keep the daily routine fresh.
Receive encouragement and accountability from your loved ones.
Connect with the Newyu Engagement team to learn how Newyu can improve your personal engagement with your customers. Give us a call or send us an email and one of our team members will connect!
THE SITE AND SERVICES ARE NOT TO BE USED AS A SUBSTITUTE FOR PROFESSIONAL HEALTHCARE JUDGMENT, DIRECT MEDICAL SUPERVISION OR EMERGENCY INTERVENTION; OR FOR EMERGENCY USE OR FOR TRANSMISSION OR INDICATION OF ANY REAL-TIME ALARMS OR TIME CRITICAL DATA. YOU AGREE THAT THE SITE AND SERVICES SHOULD NOT BE USED TO MAKE MEDICAL DECISIONS. ALL PATIENT MEDICAL DIAGNOSES AND TREATMENT ARE TO BE PERFORMED UNDER THE SUPERVISION AND OVERSIGHT OF AN APPROPRIATE HEALTHCARE PROFESSIONAL. NEITHER NEWYU NOR ANY OF ITS AFFILIATED COMPANIES ARE RESPONSIBLE OR LIABLE FOR ANY DIAGNOSIS, DECISION OR ASSESSMENT MADE ANY INJURIES INCURRED AS A RESULT OF ANY DECISIONS MADE BASED ON THE CONTENT OF THE SITE AND SERVICES.
By using the Site, you represent, acknowledge and agree that you are at least 18 years of age, or if you are under 18 years of age but are at least 13 years old (a “Minor”), that you are using the Site with the consent of your parent or legal guardian and that you have received your parent’s or legal guardian’s permission to use the Site and agree to its Terms. If you are a parent or legal guardian of a Minor, you hereby agree to bind the Minor to the Terms and to fully indemnify and hold harmless Newyu if the Minor breaches any of the Terms. Children under 13 years old may not use the Site at any time or in any manner or submit any information to us or the Site.
We provide content through the Site that is copyrighted and/or trademarked work of Newyu or our third-party licensors and suppliers (collectively, the “Materials”). Materials may include logos, graphics, video, images, software and other content.
Subject to the terms and conditions of the terms, and your compliance with the terms, we hereby grant you a limited, personal, non-exclusive and non-transferable license to use and to display the Materials and to use the Site solely for your personal use. Except for the foregoing license, you have no other rights in the Site or any Materials and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Site or Materials in any manner.
If you breach any of the terms, the above license will terminate automatically and you must immediately destroy any downloaded or printed Materials.
Using the Site
You can simply view the Site and not use any Services on the Site. You need not register with us to simply visit and view the Site.
Links to Third-Party Sites
By using the Site and/or the Services provided on or through the Site, you consent to receiving electronic communications, including electronic notices, from us. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Site and/or Services provided on or through the Site. These electronic communications are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.
When using the Site and/or the Services provided on or through the Site, you agree not to:
* Disseminate any unsolicited or unauthorized advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes’ or any other form of such solicitation.
* Use any robot, spider, scraper or other automated means to access the Site.
* Take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
* Post anything contrary to our public image, goodwill or reputation.
This list of prohibitions provides examples and is not complete or exclusive. We reserve the right to terminate access to your account and your ability to post to the Site (or use the Services) with or without cause and with or without notice, for any reason or no reason, or for any action that we determine is inappropriate or disruptive to the Site or to any other user of the Site and/or Services. We may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at our discretion, we will cooperate with law enforcement agencies in any investigation of alleged illegal activity on the Site or on the Internet.
You agree to indemnify and hold Newyu Entities and their respective officers, directors, employees, agents, licensors and business partners harmless from and against any and all costs, damages, liabilities and expenses (including attorneys’ fees and costs of defense) Newyu or any other indemnified party suffers in relation to, arising from or for the purpose of avoiding any claim or demand from a third party that your use of the Site violates any applicable law or regulation, or the copyrights, trademark rights or other rights of any third party.
Unless otherwise specified in the terms, all information and screens appearing on the Site, including documents, services, Site design, text, graphics, logos, images and icons, as well as the arrangement thereof, are the sole property of Newyu, Copyright © 2015. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.
Disclaimer of Warranties
Your use of the Site is at your own risk. The Materials have not been verified or authenticated in whole or in part by Newyu, and they may include inaccuracies or typographical or other errors. We do not warrant the accuracy or timeliness of the Materials contained on the Site. We have no liability for any errors or omissions in the Materials, whether provided by us, our licensors or suppliers or other users.
NEWYU, FOR ITSELF AND ITS LICENSORS, MAKES NO EXPRESS, IMPLIED OR STATUTORY REPRESENTATIONS, WARRANTIES OR GUARANTEES IN CONNECTION WITH THE SITE, THE SERVICES, OR ANY MATERIALS RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THE SITE, INCLUDING WITHOUT LIMITATION THE MATERIALS. UNLESS OTHERWISE EXPLICITLY STATED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND MATERIALS CONTAINED OR PRESENTED ON THE SITE ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” AND “WHERE-IS” BASIS WITH NO WARRANTY OF IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. NEWYU DOES NOT PROVIDE ANY WARRANTIES AGAINST VIRUSES, SPYWARE OR MALWARE THAT MAY BE INSTALLED ON YOUR COMPUTER.
Limitation of Liability
NO NEWYU ENTITY SHALL BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR DISPLAYING, COPYING OR DOWNLOADING ANY MATERIALS TO OR FROM THE SITE. IN NO EVENT SHALL NEWYU BE LIABLE TO YOU FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) HOWEVER ARISING, EVEN IF NEWYU KNOWS THERE IS A POSSIBILITY OF SUCH DAMAGE.
Local Laws; Export Control
We control and operate the Site from our headquarters in the United States of America and the Materials may not be appropriate or available for use in other locations. If you use the Site outside the United States of America, you are responsible for following applicable local laws.
If you send or transmit any communications, comments, questions, suggestions or related materials to us, whether by letter, email, telephone or otherwise (collectively, “Feedback”) suggesting or recommending changes to the Site, any Services offered through the Site or Materials, including, without limitation, new features or functionality relating thereto, all such Feedback is, and will be treated as, non-confidential and non-proprietary. you hereby assign all right, title and interest in, and we are free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing and selling, directly or indirectly, products and services using such Feedback. You understand and agree that we are not obligated to use, display, reproduce or distribute any such ideas, know-how, concepts or techniques contained in the Feedback, and you have no right to compel such use, display, reproduction or distribution.
We prefer to advise you if we feel you are not complying with the terms and to recommend any necessary corrective action. However, certain violations of the terms, as determined by us, may result in immediate termination of your access to the Site without prior notice to you. The Federal Arbitration Act, Washington state law and applicable U.S. federal law, without regard to the choice or conflicts of law provisions, will govern the terms. Foreign laws do not apply. The United Nations on Contracts for the International Sale of Goods and any laws based on the Uniform Computer Information Transactions Act (UCITA) shall not apply to this Agreement. Any disputes relating to the terms or the Site will be heard in the courts located in Washington. If any of the terms is found to be inconsistent with applicable law, then such term shall be interpreted to reflect the intentions of the parties, and no other terms will be modified. Our failure to enforce any of the terms is not a waiver of such term. The terms are the entire agreement between you and Newyu and supersede all prior or contemporaneous negotiations, discussions or agreements between you and Newyu about the Site. The proprietary rights, disclaimer of warranties, representations made by you, indemnities, limitations of liability and general provisions shall survive any termination of the terms.
If you have any questions about the terms or otherwise need to contact us for any reason, you can reach us at firstname.lastname@example.org[TH5].
BY USING THE SITE, YOU ARE AGREEING TO ALL THE TERMS; IF YOU DO NOT AGREE WITH ANY OF THE TERMS, DO NOT ACCESS OR OTHERWISE USE THE SITE, ANY SERVICES AVAILABLE THROUGH THE SITE OR ANY INFORMATION CONTAINED ON THE SITE. IF YOU ELECT TO SUBSCRIBE TO ANY PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE SITE, THOSE PRODUCTS AND SERVICES (COLLECTIVELY, THE “SERVICES”) WILL BE SUBJECT TO SEPARATE TERMS OF SERVICE (THE “TERMS OF SERVICE”) WITH A NEWYU ENTITY AND YOUR AGREEMENT TO THE APPLICABLE TERMS OF SERVICES SHALL BE A CONDITION TO YOUR USE OF THOSE SERVICES.
EFFECTIVE DATE: October 29, 2015
Our Site and/or Services are not intended to provide treatment decisions or to be used as a substitute for professional healthcare advice. All patient medical diagnoses and treatment should be performed under the supervision and oversight of an appropriate healthcare professional.
Information We Collect About You
You are under no obligation to provide us with your information, but this may prevent you from using all or certain parts of our Site and/or Services.
We may collect information about you directly from you and from third parties, as well as automatically though your use of our Site and/or Services.
Information We Collect Directly from You. The information that we collect from or about you depends on your interaction with our Site and/or Services. In addition, we require you to register with us to use certain areas of our Site or to use our Services. To register you must provide certain information, such as your name and contact information. You will need to use a user name and password that is unique to you, and we may ask you to record your date of birth, country, culture (the language you are going to use for the application) and the time zone you are in. We will also collect information that you send to us, such as your email address if you send us an email.
Information We Collect from Others. In some cases, your response team or healthcare provider may register you. We will only ask for the data required to register you.
Information We Collect Automatically. We may automatically collect information about your use of our Site and/or Services through cookies and other technologies: your domain name; your browser type and operating system; webpages you view; links you click; your IP address; the length of time you visit our Site and/or use our Services; and the referring URL or the webpage that led you to our Site. Please see the section “Cookies and Other Tracking Mechanisms” below for more information. We may combine this automatically collected information with other information we have about you.
How We Use Your Information
We use your information, including your personal information, for the following purposes:
Providing Our Services. To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries and for other customer service purposes.
Communicating with You. To update you about content and offerings on our Site; to provide you with news and newsletters, special offers and promotions; to contact you about products or information we think may interest you; and for other marketing and promotional purposes, including marketing and promotion from third parties. We may communicate with you via email. See our “Marketing Choices” section below for more information about opting out of email communications.
Analyzing Use of Our Services. To better understand how users access and use our Site and Services, both on an aggregated and individualized basis; to respond to user desires and preferences; and for other internal research and analytical purposes.
Complying with the Law. To comply with applicable legal obligations.
How We Disclose Your Information
We may disclose your information, including personal information, as follows:
Business Partners. We may disclose the information we collect about you to business partners, who may use the information to provide services, market or advertise to you.
Service Providers. We may disclose the information we collect about you to vendors, service providers, contractors, agents or other third parties who perform functions on our behalf, or for whom we provide services.
Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company or as part of a bankruptcy proceeding, we may transfer the information we have collected about you to the other company.
In Response to Legal Process. We may disclose the information we collect about you in order to comply with the law, a judicial proceeding, court order or other legal process, such as in response to a court order or a subpoena.
Aggregate and De-Identified Information. In accordance with applicable laws and regulations, such as HIPAA, we may disclose aggregate or de-identified information about users with third parties for business purposes.
Cookies and Other Tracking Mechanisms
Do-Not-Track. Our systems do not recognize browser “do-not-track” requests, but we do not track you after you leave our Site. You may disable certain tracking as discussed in this section (e.g., by disabling cookies).
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Services.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We or our service providers may also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Our Site and/or Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
Security of My Personal Information
We have implemented precautions to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware that no data security measures can guarantee 100% security.
You should take steps to protect against unauthorized access to your password and device by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess and keeping your log-in information and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Additionally, we cannot control the actions of third parties with whom you may choose to share the data collected using our Services, including your Authorized Users. Therefore, we cannot and do not guarantee that your information will not be viewed by unauthorized persons. To the fullest extent permitted by law, Newyu and its respective officers, employees, agents, representatives, volunteers, assigns, transferees, and licensors and developers (collectively “Affiliated Parties”) are not responsible for, and you hereby release us and our Affiliated Parties from any liability which may arise from, such third parties’ unauthorized collection of your information.
Access to My Personal Information
You may modify information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.
We may send periodic promotional or informational emails to you. You may opt out of such communications by updating your account settings. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.
Transfer of Data to Other Countries
We may store and process your information collected through our Services in our offices and/or in the offices of service providers located in the United States or other jurisdictions where we may have operations. Our Services us are generally hosted applications.
We host our software with nationally recognized leaders in cloud computing infrastructure, chosen because of their track record of offering trusted service. These vendors have obtained many certifications and third party attestations including SAS70 Type II, PCI DSS Level, ISO 27001, and ISO 27001, among others
US and Canadian residents. Your information stored in our Services is hosted outside of Canada (in the US) by Amazon Web Services (AWS), a leading provider of hosting services.
Residents of the European Union. If we collect any data from within the European Union, we will store that data solely in countries in the European Union. Your information stored in our Services is hosted by Amazon Web Services (AWS), a leading provider of hosting services with servers currently in Ireland and Germany; and/or Orange, a leading provider of hosting services currently in France.
All users. You understand and agree that your information may be subject to foreign laws and that it may be accessible by foreign governments, courts, law enforcement and regulatory agencies.
Safe Harbor. We comply with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of information from European Union member countries. We have certified that we adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/.
Special Information for California Consumers
California residents may request a list of certain third parties to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at: email@example.com[TH10]. Please allow up to thirty (30) days for a response.
Children Under 13
Our Site is not designed for users under thirteen (13) years of age. We do not knowingly collect personal information from children under 13.
If you have questions or comments about our privacy practices, please contact our Data Protection Officer at:
1201 3rd Avenue
Seattle, WA 98101
+1 888 253 5001[TH11]
Changes to this Policy
For further information about this policy, please contact: firstname.lastname@example.org.
If you do not wish to accept cookies in connection with your use of this website, you must stop using our site.
What is a cookie?
Whether a cookie is first- or third-party refers to the domain placing the cookie.
First-party cookies: are those set by a website that is being visited by the user at the time (e.g. cookies placed by www.newyu.com).
Third-party cookies: are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
How to delete and block our cookies
Changing your cookie settings
Please note that Internet browsers allow you to change your cookie settings. These settings are usually found in the “options” or “preferences” menu of your Internet browser. Otherwise you should use the “Help” option in your Internet browser for more details.
Can I withdraw my consent?
If you wish to withdraw your consent at any time, you will need to delete your cookies using your Internet browser settings.
For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org.
What cookies do we use and why?
To find out about specific cookies we use on this site, please see below for details.
The cookies used on our site are categorized as follows:
Strictly necessary cookies let you move around the website and use essential features like maintaining your login to the website. Without these cookies, services you have asked for cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you have been on the Internet.
We use these strictly necessary cookies to:
Enable you to submit information via online forms such as registration forms
Maintain your login to the website
Enable you to filter content (eg, by country or by topic)
Accepting these cookies is a condition of using the website, so if you prevent these cookies we cannot guarantee your use of our website or how the security on our website will perform during your visit.
Performance cookies collect information about how you use our website, e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and is only used to help us improve how our website works, understand what interests our users and measure how effective our content is.
We use performance cookies to:
Provide anonymous statistics on how our website is used.
Some of our performance cookies are managed for us by third parties. However, we do not allow the third party to use the cookies for any purpose other than those listed above. By using our site, you accept the use of Performance cookies. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.
Functionality cookies are used to provide services or to remember settings to improve your visit. These cookies are only placed on your hard drive if the related functionality is used.
We use functionality cookies to:
Hide the cookie notice on subsequent visits
More information about cookies
Useful information about cookies can be found at: http://www.allaboutcookies.org.
Internet Advertising Bureau
A guide to behavioral advertising and online privacy has been produced by the Internet advertising industry which can be found at: http://www.youronlinechoices.eu.
International Chamber of Commerce United Kingdom
Information on the ICC (UK) UK cookie guide can be found on the ICC website section: http://www.international-chamber.co.uk/our-expertise/digitaleconomy.
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